Manage Your Account

Once you have opened an account with GalaCasino you will find it is very easy to manage. To access all your account holder options you will need to login and select  the functions you require from the Account Options dropdown menu.

Deposit Money


To deposit money into your account you may use any of the available methods listed below.
To make a deposit simply login to your account, select Deposit from the Account Options dropdown menu and choose the payment method more convenient for you.

Method of Payment
Charges
Credited
Processed
Minimum
No charges
Immediately
Online
£ 5
No charges
Immediately
Online
£ 5
Bank charges apply
In approximately 5 working days
At your Bank
No limits
No charges
Immediately
Online
£ 5
No charges
Immediately
Online
£ 5

CREDIT CARDS


We accept payments with MASTERCARD and VISA cards.
Please note that withdrawal requests made by account holders depositing from a credit card will be credited back to the same card. However, depending on your account history, we reserve the right to return funds to, or split returns between previously registered cards in accordance with our current security and banking policy.

DEBIT CARDS


We accept Visa, Delta, Switch, Solo and some Electron cards (depending upon the issuer). Please note that withdrawal requests made by account holders depositing from a debit card will be credited back to the same card. However, depending on your account history, we reserve the right to return funds to, or split returns between previously registered cards in accordance with our current security policy and banking regulations.

Verified by Visa payments

 

All Visa payments through our site are now capable of utilising the additional security offered by the Verified by Visa service. If your Credit/Debit card issuer is enrolled, there will be one extra step when you make a payment, where they will ask you to confirm the details so that they can guarantee the payment is valid.

What is Verified by Visa?

Does my card company offer it?

BANK TRANSFER


Please ensure you include your User ID as the 'Reference' when filling out the bank transfer form, this can be found on the home page once you have logged in. If you do not include your User ID, we will be unable to link your bank transfer to your Gala Coral account.

Bank transfers should be made payable to:

Eurobet UK Ltd
HSBC Bank plc
6 Commercial Way
Woking GU21 1EZ
Swift Code: MIDLGB22
Sort Code: 40-47-08
Account no. 21742647

Please note, we can only credit bank transfer deposits to an account in the name of the sender.

Deposits made by bank transfer will be credited within 5 working days. If you have forgotten to include your User ID, or have been waiting more than 5 working days for the Bank Transfer credit, please contact Customer Services.

MONEYBOOKERS

 

Moneybookers enables any business or consumer with an email address to securely and cost-effectively send and receive payments online in real-time. Go to www.moneybookers.com for more details, registration is free.

PAYPAL

 

Deposit Safer, Faster, Easier - PayPal takes the payment from your card or bank directly, and your payment details are never shared with us. If you don't have PayPal, sign up for free at www.paypal.com

What is Paypal?

Withdraw Funds

 

To make a withdrawal request, simply login to your account and select Withdraw from the Account Options dropdown menu. Choose the withdrawal method you prefer and complete the form as requested. Your money should be with you within 2-10 working days of your request being processed.

Requests will be processed only if all previous payments have been cleared and credited into our bank accounts.

Withdrawal requests made by account holders depositing from a credit or a debit card will be credited back to the same card. However, depending on your account history, we reserve the right to return funds to, or split returns between previously registered cards in accordance with our current security policy and banking regulations.

 

Withdrawal Method Fees Credited Min-Max Limit per Transaction
Credit & Debit Cards
No charges
To your Card within 2-10 working days
£ 5 - £20,000
Cheque
No charges for cheques to UK banks
Sent by first class post, received within 2 -10 working days
£5 - £ unlimited
Bank Transfer
No charges for cheques to UK banks
To your bank account within 2 – 10 working days
£5 - £ unlimited
Moneybookers
No charges
Within 1 working day
£5 - £3,000
PayPal
No charges
Within 1 working day
£5 - £99,000
View Your Statement

 

To view your statement simply login to your account and select Statement from the Account Options menu.
Withdrawals to Debit/Credit cards and via Bank Transfer will show on your bank statement as being received from Gala Coral.

List Your Recent Bets

 

To view your list of bets simply login to your account and select List of bets from the Account Options menu.

Contact Us Via Our Instant Messaging System

 

For a quicker and more efficient service you can contact our Customer Services Team via the direct messaging system by selecting Messages from the Account Options menu.

Charges

 

We do not charge for deposits by Bank Transfer, Debit or Credit cards although customers should note that some Credit Card Companies categorise betting transactions as 'cash' and may levy a fixed and/or interest charge from the date of payment.

Withdrawals to UK Debit and Credit cards and via Bank Transfer to UK bank accounts are also free of charge to customers (we absorb these).

Please note however that where customers make repeated deposits and withdrawals without commensurate play, we reserve the right to pass these charges on to the customer's account without prior notice.

Withdrawals via Bank Transfer to International bank accounts attract Bank, which may vary according to the amount of money transferred and are met by the customer.